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Innovation You Can Count On.
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Our Identity

Redwood Holdings builds, invests, and scales businesses that redefine industries. Our focus: innovation, precision, and measurable growth.

Email Address

[email protected]

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1. Overview

At Redwood Holdings LLC, we deliver secure and reliable services in pay-per-call solutions, online payment gateways, and accounting outsourcing. This policy explains how clients request refunds or service adjustments to ensure transparency and build trust.

2. Refund Eligibility

Clients can request a refund within 30 days of receiving a service.
We provide refunds only for payments processed through secure payment systems.
We issue refunds when services fail to meet agreed-upon deliverables.

3. Service Adjustments

In some cases, we provide service credits or adjustments instead of monetary refunds.
We use adjustments to maintain client satisfaction while upholding operational integrity.

4. Refund Request Process

Submit a request through Connect With Us or email [email protected]
Include your payment details, service description, and reason for the request.
We review requests and respond within 5 business days.

5. Payment Processing

We return refunds using the original payment method.
Our PCI-compliant gateways handle all transactions securely.

6. Non-Refundable Services

We do not issue refunds for services delivered according to contract and agreed-upon scope.
Custom solutions and completed pay-per-call campaigns remain non-refundable unless we fail to deliver as promised.

7. Client Responsibility

Clients must provide accurate payment and contact information.
Submit all communications about refunds or returns through official channels.

8. Commitment to Transparency

Redwood Holdings LLC values trust, clarity, and fairness in every refund and return request.